About Citizens Mutual Telephone

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Citizens Mutual Telephone Cooperative is owned and operated by its customers. What this means is that our owners are more interested in receiving dependable, affordable, state of the art service, than they are in the bottom line. This allows Citizens Mutual to rival even the largest telephone companies in terms of customer service and quality of service.


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Every time a customer walks in the door, we realize that they are not only a customer but also the boss. And normally, what the boss wants, the boss gets. We face each newly requested service not as a problem but as a challenge that our owner has set before us.


It is our intention to remain a leader in all aspects of telecommunications and still keep it affordable. We have a well-trained staff of 20 with expertise in most areas of telephony. And we have teamed up with Iowa Network Services to provide an even broader area of expertise.

We are proud of the service that we provide and feel confident that we can supply any customer – from the single line household to the large corporation with a variety of telecommunications needs – with the services that they want at a price that they can afford. Backing that up with unequaled dependability makes Citizens Mutual Telephone the right choice for all of your telecommunications needs.